R360 MHM

Device FAQ: Customer Network Requirements Ethernet Gateway

Updated on

Below are the requirements needed for the ATS IIoT Gateway where an Ethernet connection is preferred. Please note that if you are using a Cellular Connection these requirements are not needed.

If your network requires Static IP Addressing, please let your CME that is facilitating the order know about this requirement, and provide the desired IP/Subnet Mask/Gateway and DNS server information.

If your network is to be a Wi-Fi network connection instead of Ethernet, please let us know ahead of time the WPA-PSK SSID and Password we are to encode onto the gateways.

Customer Network Requirements.

Each Gateway are configured for DHCP and will use the DNS server provided for initial name resolution. Additionally, all will initiate from the gateway. See the table below for the endpoints the ATS IIoT Gateway will be using:

Destination TCP/UDP Port Protocol Description
http://mqtt.iiot.advancedtech.com
TCP 443 HTTPS Telemetry Submission
http://api01-iiot.advancedtech.com
TCP 443 HTTPS Telemetry Submission and Command and Control.
http://api02-iiot.advancedtech.com
TCP 443 HTTPS Telemetry Submission and Command and Control.
*.balena-cloud.com TCP/UDP 443, 123, 53 HTTPS, DNS, NTP Command and Control, Time Synch, DNS
  • If your network requires Static IP Addressing, please let your CME that is facilitating the order know about this requirement, and provide the desired IP/Subnet Mask/Gateway and DNS server information.
  • If your network is to be a Wi-Fi network connection instead of Ethernet, please let us know ahead of time the WPA-PSK SSID and Password we are to encode onto the gateways.

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