R360 MHM

Device FAQ: I need to reattach my device; what do I do?

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This document provides instructions on how to reattach your device.

1. Check the device for any damages.

If the device has been damaged out an incident ticket at  https://mhmsupport.advancedtech.com/. For instructions click here.  

2. Prep the surface of the asset for device installation.

Do the following to ensure proper surface preparation:

  1. Using an abrasive piece of sand paper to remove paint and expose bare metal.
  2. Wipe off any excessive dust.

4. Fill out a support ticket to verify the device is back online.

To access the SD+ go to https://mhmsupport.advancedtech.com/. For instructions click here.  

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