R360 MHM

Device FAQ: I would like to install my current device on a new piece of equipment.

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The purpose of this document is to outline the steps needed to install a current monitoring device on a new piece of equipment. If you need a new device to complete this installation fill out a service request form at https://mhmsupport.advancedtech.com/. For instructions click here.

1. Fill out a service request form on SD+ with the following information:

To access SD+ click here.

  1. Device #
  2. Old Asset Name and location
  3. New Asset Name and location
  4. (4) photos of the following:
    1. Asset
    2. The sensor
    3. Closeup of the nameplate
    4. Nameplate on Asset a few feet away.
  5. Where is the placement of the nearest Gateway
  6. Does this location have power?
  7. S_### on the sensor you replaced, and the new sensor.

2. IIoT support will reach out with confirmation to proceed with install or request additional information.

3. Once confirmation is received, prep the surface using the following steps:

  1. Using an abrasive piece of sand paper to remove paint and expose bare metal.
  2. Wipe off any excessive dust.

4. Install the device, using the instructions below:

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