1. In the top bar of the dashboard select the current company/site.
2. Once selected, users have the option to search for the location/company in the search bar or scroll through the list.
2.2 Using the MHM Company and Site Selector
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R360® MHM Dashboard
1. Navigating R360® Dashboard 2
2. R360® Dashboard - Home/Heirarchy 5
3. R360® Dashboard - Managing Assets - Alerts/Recommendations/Monitoring Points /Comparisons 27
- 3.1 How do I find an alert in the MHM dashboard?
- 3.2 How to find Monitoring Point in the MHM dashboard
- 3.3 How to find an Asset in the MHM dashboard
- 3.4 How to Configure Monitoring Points in the MHM dashboard
- 3.5 How to View an FFT Analysis in the MHM dashboard
- 3.6 How to Create a Comparison
- 3.7 Comparing/Sharing/Accessing Monitoring Point Telemetry
- 3.8 Understanding the Current Asset Health Page in the MHM dashboard
- 3.9 How to Set RPM for FFT Data
- 3.10 Understanding the Asset Photo Gallery
- 3.11 How do I review CME Recommendations and Comment on Assets in the MHM dashboard?
- 3.12 Understanding the Monitoring Points Page
- 3.13 Understanding the Asset Dashboard in the MHM dashboard
- 3.14 Understanding the Recent Active Alert Summary Table
- 3.15 How to Delete a Monitoring Point
- 3.16 How to Pause and Resume Alerts for Monitoring Points in the MHM dashboard
- 3.17 How to Pause and Resume Alerts at the Site Level
- 3.18 How to Pause and Resume Alerts at the Sub-Location Level
- 3.19 How to Pause and Resume Alerts on the Asset Level
- 3.20 How to Create a New Notification Rule in the MHM dashboard
- 3.21 How to Edit a Notification Rule
- 3.22 How to Disable or Delete a Notification Rule
- 3.23 Understanding Recommendations in the MHM dashboard
- 3.24 How do I view a CME Recommendation in the MHM dashboard?
- 3.25 How to view the History log on a Recommendation
- 3.26 How do I add attachments to a Recommendation?
- 3.27 How do I SHARE a recommendation?
4. R360® Dashboard - User Account/Company Management/ Contacts 12
- 4.1 Understanding the Company Management Page in the MHM dashboard
- 4.2 How to adjust personal account settings in the MHM dashboard
- 4.3 How to Change your Password in the MHM dashboard
- 4.4 Managing User Permissions in the MHM dashboard
- 4.5 How to adjust personal SMS and email alert notifications in the MHM dashboard
- 4.6 How to leave a suggestion for improvement.
- 4.7 How to edit the Contact Page (External) in the MHM dashboard
- 4.8 How to add Multiple Users to a Site in the MHM dashboard
- 4.9 How to view/create/edit/disable a Webhook
- 4.10 How to view API Access for Integrations
- 4.11 Why can I not see the Integrations tab (Billable Options tab)?
- 4.12 How do I set my Homepage Topic Display Preference in the MHM dashboard?
5. R360® Dashboard - Cost Avoidance 4
6. R360® Dashboard - Manage Hierarchy 1
7. R360® Dashboard - Reports 2
8. Dashboard FAQ 8
- 8.1 Dashboard FAQ : User Role Descriptions
- 8.2 R360® MHM Dashboard: Key Terms and Acronyms
- 8.3 Dashboard FAQ: How to Log a Support Ticket
- 8.4 Dashboard FAQ: Dashboard Account Creation (NEW USER)
- 8.5 Dashboard FAQ: How to Access the Support Portal (New User)
- 8.6 Dashboard FAQ: Setting up your Knowledgebase Account (New User)
- 8.7 Dashboard FAQ: Dynamic AI Threshold FAQs
- 8.8 Dashboard FAQ: How to login to the Knowledge Base
9. R360®Dashboard CME Basics 9
- 9.1 As a CME, How do I use the Alerts Tab in the MHM dashboard
- 9.2 As a CME, How do I Create a New Recommendation in the MHM dashboard
- 9.3 As a CME, how do I add supporting alerts to a new recommendation in the MHM dashboard?
- 9.4 As a CME, how do I add new alerts to an existing recommendation in the MHM dashboard?
- 9.5 Escalation Procedure for Event Alerts in the MHM dashboard
- 9.6 Understanding the Current Asset Health Page (CME) in the MHM dashboard
- 9.7 As a CME, how do I find and acknowledge an alert in the MHM dashboard?
- 9.8 Recommendation Dashboard Video Extended (CME ONLY)
- 9.9 As a CME, where can I provide a note for an asset in the MHM dashboard?
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