Users with the role DEFAULT USER CANNOT perform or see the following pages/actions:

• Company Management
• Pause Alerting (Monitoring Points, Asset, Sub-Location, and Site)
• Request FFTs

Users with the role of DEFAULT USER CAN perform the following actions:

• Add comments to recommendations

Users with the role TECHNICIAN CANNOT perform or see the following pages/actions::

• View or edit the Company Management page
• Edit Cost Avoidance data (CA Dashboard, Recommendation, and Asset Defaults)
• Set or enable Thresholds on Monitoring Points
• Resolve Alerts
• Request FFTs

Users with the role TECHNICIANS HAVE READ-ONLY access to the following pages. see the following pages:

• View thresholds on an Asset Monitoring Point
• Contacts Page

Users with the role of TECHNICIAN CAN perform the following actions:

• Add Comments to Alerts (including Collaboration & State)
• Can Pause Alerting (MP, Asset, Sub-Location, Site)
• Can edit details about assets and monitoring points
  • Can Add/Edit/Delete Pictures from Assets & Monitoring Points.
  • Can Add Asset Notes.
  • Can Delete a Monitoring Point from an Asset.
  • Can Edit the Name & Description of an Asset & Monitoring Point.
• View and edit Recommendations with Restrictions
  • Restrictions include:
    • Creating a new Recommendation
    • Viewing or Editing a Recommendation in Draft Status
    • Setting Status to "Draft", "CA Review", or "Closed"
    • Editing Title and Description fields
    • Editing the Recommendation while the status is "Closed"
    • Adding or Removing Alerts from the Recommendation
    • Removing attachments from the Recommendation
    • Editing Cost Avoidance Data

Users with the role MANAGER CANNOT perform the following actions:

• Set and enable thresholds on an Asset Monitoring Point.
• Resolve Alerts

Users with the role MANAGER CAN see and perform the following actions:

• Edit Users within Company Management (User Management Tab Only)
• Edit Alerts:
  • Add Comments to Alerts (including Collaboration & State)
  • Can Pause Alerting (MP, Asset, Sub-Location, Site)
• Can view and Manage Hierarchy
• Can Request FFTs
• Can edit cost avoidance data (on Cost Avoidance Dashboard, Recommendation, Asset Page Defaults) 
• Can view and edit contacts on the Contacts Page.
• Can edit details about assets and monitoring points
  • Can Add/Edit/Delete Pictures from Assets & Monitoring Points.
  • Can Add Asset Notes.
  • Can Delete a Monitoring Point from an Asset.
  • Can Edit Name & Description of an Asset & Monitoring Point.
• Can edit Cost Avoidance defaults on Asset
• View and edit Recommendations with Restrictions
  • Restrictions include:
    • Creating a new Recommendation
    • Viewing or Editing a Recommendation in Draft Status
    • Setting Status to "Draft", "CA Review", or "Closed"
    • Editing Title and Description fields
    • Editing the Recommendation while the status is "Closed"
    • Adding or Removing Alerts from the Recommendation
    • Removing attachments from the Recommendation
    • Ability to update other tabs while under "CA Review" status.